Atlanta, GA – April 2, 2018 – Payspan, a leading provider of healthcare payment automation solutions, announced today that it has promoted Rob Pinataro to CEO and appointed Mark Chapman as the company’s new President & CFO. Pinataro served as COO for nearly three years before stepping up to lead Payspan. Chapman brings a rich background in entrepreneurial, operational and financial leadership, and was previously CEO of VoApps, a provider of mobile telephony messaging technology, before joining Payspan in March.
Pinataro came to Payspan in 2015 to lead the company’s execution of growth and expansion strategies in the role of COO. He brings a unique mixture of specialized skills, educational background and software-as-a-service and healthcare payments industry experience to his leadership of Payspan. His background includes Lean Six Sigma Black Belt certification and 30 years of experience taking on progressive responsibilities for Fortune 500 and private equity-backed companies, such as GE, ADP, Open Solutions and Alegeus Technologies.
“As COO, it was rewarding to be a part of a team simplifying financial transactions in a healthcare landscape,” says Pinataro. “Now as CEO, I look forward to accelerating our pace of innovation to help customers increase revenue, improve member engagement, and reduce administrative costs through our focus on healthcare payments.”
Pinataro has served in C-level and upper management positions for software-as-a-service companies since 1998, as well as served in the fintech and healthcare industries since 2002. Throughout his career, he has been instrumental in crafting product strategy, driving sales growth, improving profitability, raising client reference-ability, and building employee engagement for companies with up to $480 million in revenue across 40 countries.
Pinataro has a solid record of delivering revenue and EBITDA growth while leading both single and multiple business units with up to $120 million in revenue. Pinataro serves on the board of Atlanta’s Technology Executives Roundtable. He earned his MBA from The Wharton School of the University of Pennsylvania, a master’s degree in environmental engineering from the University of Portsmouth, and a bachelor of science degree in aerospace engineering from the United States Naval Academy.
Chapman comes to Payspan with 25 years of C-level and upper management experience. In his role as President & CFO, he will be responsible primarily for driving revenue growth, and will oversee, sales, marketing, finance, customer service, legal and administrative activities. His experience includes leading all aspects of operations, sales, marketing, business development, legal, human resources and IT for a number of pre-revenue start-ups to companies with $100+ million annual revenue.
Chapman also has prior experience with Primus Capital, the growth-oriented private equity firm that made a major growth investment in Payspan in December 2016. Prior to his role as CEO of VoApps, he served as CFO of Vendormate, Inc., a Primus-backed SaaS-based healthcare IT company, until it was acquired in November 2014 by GHX, LLC, at the time a Thoma Bravo-backed company.
Throughout his career, Chapman has raised more than $500 million in buy-out, equity, debt and mezzanine financing for his companies. He recently finished a five-year term on the board of directors of IngeniousMed, Inc. – an Atlanta-based provider of practice management and charge capture software serving the healthcare industry – which was sold in October 2014 to North Bridge Growth Equity, a global private equity firm.
Chapman currently serves on the advisory board of BIP Capital’s Growth Fund III and is an active investor in several technology and tech-enabled service businesses. He is a Certified Public Accountant licensed in Georgia and was a 2011 finalist for the Atlanta Business Chronicle’s CFO of the Year Award. A 1987 graduate of Auburn University, he is a member of the Advisory Board to the Dean of Auburn’s Raymond J. Harbert College of Business.
“Payspan has tremendous growth opportunities in a healthcare market in need of electronic enablement,” says Chapman. “I am excited to join a highly driven team at Payspan, whose members are passionate about leveraging the company’s healthcare payment automation platform to deliver innovative solutions to help health plans and providers create efficiencies, reduce costs and drive better patient outcomes.”
Payspan is the nation’s leading provider of healthcare reimbursement and payment automation services, leveraging one of the largest healthcare networks in the United States to drive value-based care reimbursement, improve the patient experience and reduce costs for health plans and providers. Payspan connects more than 750 health plans, 1.3 million provider payees and 1 million consumers to facilitate alternative payment and reimbursement solutions and the exchange of meaningful healthcare information.
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