Patient Financial Engagement solution suite is designed to help medical providers simplify patient payments and manage financial processes

Patient Financial Engagement (PFE) enables automated and self-service patient payment functions that are specifically tailored for medical practices and organizations.

JACKSONVILLE, FL – JULY 28, 2020 — Payspan, the market leader in healthcare payments for payers, providers, and consumers offers a solution suite that is designed to process patient payments to providers online and in-office. The Patient Financial Engagement (PFE) solution delivers automated and self-service patient payment functionalities that are specifically tailored for medical practices and organizations.

Patient Financial Engagement for small to medium-sized businesses (PFE-SMB) is a patient payment solution for medical practices which enables patients to make online and in-office payments. PFE’s simple user interfaces speed patient payment interactions in the office and raise patient satisfaction for patients who choose to pay from home via the intuitive online payment experience.

For large health-systems (multi-office, provider practices or hospitals), Patient Financial Engagement for Enterprise (PFE-Enterprise) is a multi-lingual patient payment platform with web portal and interactive voice response interfaces through which patients can make one time immediate or scheduled payments, establish recurring payment plans, and maintain an online payment wallet. PFE-Enterprise enables larger healthcare service delivery organizations to achieve tremendous efficiencies in automated online invoice presentment, payment, process and platform integration, and reconciliation

“Payspan’s mission, “We Simplify Healthcare Payments” is more than a slogan. It drives everything we do; and we are proud to offer providers excellent solutions for collecting patient payments. With credit card, debit card and ACH payment options, one-time and recurring payments, and simple reconciliation of patient accounts, the PFE suite makes it simple for healthcare service providers to increase cash flow and patient satisfaction while enabling efficient reconciliation and posting of payments,” said Rob Pinataro, CEO of Payspan.

About Payspan

Payspan is the nation’s leading provider of electronic healthcare payment solutions, leveraging the nation’s largest provider payment network to drive fee for service and value-based care reimbursement, enable members to pay insurance premiums, and enable consumers to pay providers. Payspan customers enjoy the highest electronic payment conversion rates, user satisfaction and cost savings in the industry. For more information, visit or contact

Darrell Wing

# # #