Offer Positive Payment Experiences
A study showed that 95% of consumers would make their healthcare premium and responsibility payments online if offered and 85% want a consumer-focused payments experience.
Payspan is in the business of engaging consumers.
Whether you are a health plan seeking to increase payment collections from members who want more digital interactions or a provider seeking payments from patients now responsible for a third of the costs – we are in the business of providing positive payment experiences for your consumer clients.
The Payspan approach leverages the payments function as a foundation from which to build lasting, positive relationships that lead to satisfaction and engagement, and drive revenue for health plans and providers.
Our member/patient engagement solutions deliver:
- An easy-to-use, online interface with flexible payment options
- Payment plans, Autopay and future settlement arrangements
- A multilingual online payment feature supporting 26 different languages
- Integrated voice response (IVR) capabilities with multilingual options
- A clear understanding of payment responsibility
- A branded, white-label solution that stands alone or integrates with your existing portal
- Engagement of patients in care gap closures and quality care
Learn more about Payspan’s Solutions